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Being a homeowner can include mountains of stress. 

 

How could we build an app that produced an ease of mind regarding the home?

OVERVIEW

MY ROLE

UI UX designer— user research, design, journey mapping, website

TEAM

Jason Yaker, CX Specialist
Ean Kramer,  Engineer
Billy Gordon, Copywriter

Daniel Turgel, CEO

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The app allows homeowners to control every aspect of their home anywhere, anytime. Typically, homeowners would only be aware of floods or broken devices until too late. Mindhome is specifically engineered for prevention and safety of the home.

This was an exciting new approach to a smart home, but we needed to convey our unique offering within the app. How could we reimagine a wellness and safety focused smart home app?

Homeowners feel disconnected from their home.

PROBLEM

MindHome and Smartinsure Customer Journe

SERVICE BLUEPRINT

Where do our responsibilities lie?

We began by creating the service blueprint outlining the journey before a homeowner would install the app. 

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UI FLOW

Prioritizing Prevention

When creating the UI Flow we made sure all decision coincided with criteria of our stage in the service blueprint—making it as simple as possible for users to be in control of their home.

RESEARCH

Our vision — seamlessly integrate mindfulness into the home.

After doing a general visual audit of the current homepage the homepage felt repetitive and unoriginal. As a result, the new design needed to prioritizes use case scenarios. Through user interviews and team feedback, we identified issues with the current design approach.

 

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UI DESIGN

Device Controls

One of our core features is being able to integrate with over 2,000 devices. I had to develop the controls for 12 multi-level types of devices.

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USABILITY TESTING

The homepage as a haven

After conducting 5 usability tasks on our most common use cases we made some adjustments to the homepage and overall app navigation.

OUTCOME

Some of my personal wins

Email me to find out... (: